FAQs

Do you have a local dealer in my area?

We have a number of dealers across the country so we can direct you to the nearest dealer in your area, or the dealer that best meets your needs.

 

What are your standard lines of locally stocked Silent Gliss curtain track systems?

The standard lines that we carry are the SG6100 cubical curtain track, the SG6010/SG6243/SG6465/SG2191/SG1080 hand operated curtain tracks, the SG5100/SG5600 electric curtain track, the SG 2700 panel track… (2-5 channel versions available). Please call us for updated stock quantities... pertaining to specific channel profiles required.

 

What is the lead-time on stocked Silent Gliss curtain track systems?

The standard lead-time is 2-3 weeks, plus delivery transit time. Lead-time may be affected in some instances when additional components may need to be ordered from the Silent Gliss UK.

 

What is the lead-time on non-stocked Silent Gliss systems?

Generally it varies between 4 to 8 weeks, based on the type of Silent Gliss system required. It would be best, however, to give us a call for a more accurate lead time estimate.

 

Do you offer returns on orders?

Unfortunately, we do not offer returns because all orders are custom made to client specifications. All sales are final. This applies to parts only orders as well. This will be outlined in Brading Fabrication Ltd. order confirmation sheet.

 

May I pick up my order to save the shipping charges?

Yes. We allow our customers at Brading Fabrication Ltd. plant.  We can also arrange to have orders sent to central Toronto pick-up location. However not available at this time due to Covid-19.

1-800-483-5550

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